We take pride in making sure all orders are processed in a timely fashion.
Delivery will be made by a third-party courier. The third-party couriers will comply with all of our policies as stated on this website.
In the case that multiple shipments is mandatory in order for an order to be fulfilled, the customer will be contacted directly from staff of www.klugtoys.com. It is possible that multiple shipments may result in multiple postings to the cardholder’s monthly statement.
Orders will be delivered within 2 to 4 business days from purchase within UAE. For other GCC countries - it can take 7 to 14 business days. If there will be a delay in shipment the customer will be notified.